Practical AI for your business
We build automations that handle the repetitive bits so your team can get on with the interesting stuff.
AI can feel overwhelming. New tools come out every week, and it can be confusing figuring out where to start. We try to keep things as simple as possible: pick a specific problem, build something that solves it, and make sure it works before moving on to the next thing.
What we can automate
We focus on taking boring, predictable work off your hands. If it's repetitive and rule-based, we can likely automate it.
The repetitive stuff
- Moving data from one system to another
- Sorting incoming emails into the right folders
- Pulling information out of invoices, receipts, and forms
- Generating the same reports every week or month
- Keeping two systems in sync that don't talk to each other natively
- Digging through data to spot patterns
What else is possible
- Drafting first-pass replies to common enquiries
- Searching your internal docs using plain English questions
- Researching potential clients
- Summarising documents, meetings and messages
- Tagging and categorising content as it comes in
- Building a custom AI assistant trained on your own processes
Adding AI with care
Getting AI to work well is as much about people as it is about technology.
Colleague buy-in is critical
AI being imposed on people doesn't go well. When your team understands how it frees up their time, things tend to go much more smoothly.
Start with clear processes
If a process isn't easy for humans to follow, AI will struggle with it too. Getting your workflows documented clearly is often the first step.
Freeing up headspace
The goal isn't to replace people. It's to take the boring bits off their plate so they can focus on work that's more interesting or more human.
How it works
Understand
We learn about your workflows and spot the opportunities.
Design
We document the workflow and design a focused solution for one specific problem.
Build
We create and deploy the automation, and integrate it with your existing tools.
Support
We make sure it keeps working and adapt it as your needs change.
Typical pricing
Every project is different, but here are ballpark figures to help you plan.
Small automations
£500 – £1,500
Single-purpose automations that solve one problem well.
- Form → CRM sync
- Automated notifications
- Report generation
Workflow projects
£2,000 – £5,000+
Multi-step workflows connecting several systems.
- Automatically routing and handling enquiries
- Order processing flows
- Document workflows
Ongoing monitoring and maintenance available from £50/month.
Let's talk about your needs
Common questions
Look for tasks that are repetitive, follow clear rules, and don't require complex human judgment. A good rule of thumb: if you can document the workflow clearly enough that a competent human who doesn't know your business could follow it, it's a solid candidate for automation.
No. AI is a tool to handle boring, predictable work, freeing up your team for tasks that really require human creativity and care. It tends to mean people can spend more time on the work they find rewarding.
You need to clean your kitchen before you start cooking! If your data is messy, AI might struggle with reliability. However, AI is really good at cleaning up data, migrating from messy spreadsheets to stricter, more coherent systems. This often opens up new possibilities for reporting and automation.
We avoid 'black box' systems. We build AI workflows that integrate directly into where you already work, like CRMs, email, and databases, using a mix of custom code and reliable AI models. It tends to work better than copying and pasting from ChatGPT.
Small, focused automations can often be polished and useful in a matter of days. Larger workflow integrations typically take 2-8 weeks depending on complexity.
Looking for something different?
We offer a range of services to help your business online.
Ready to talk?
Get in touch to book a call for us to learn about your business, and figure out how we might be able to help.
Or email us directly at info@riverbankdigital.co.uk